Shipping

Domestic Shipping and Will Call

Modernica utilizes a number of companies for shipment, depending on the product(s) ordered. Our shipping methods include Ground shipping and Standard Freight with curbside delivery service. Modernica currently only ships to the contiguous United States; states outside of the 48 states are subject to additional charges or fees. White Glove and Inside delivery service are available for an upcharge. Some products also require white glove service where noted. Delivery time varies, but can take anywhere between 1–2 weeks.

Delivery Method Specifications

Freight Curbside Delivery: Delivery of your item(s) to the curb of your business or residence. Does not include removal of packaging, assembly, or setup.

Freight Inside Service: Item(s) are delivered just inside your front door. In high-rise or downtown locations, delivering to the lobby is considered an "inside delivery."

Freight White Glove Delivery: Includes delivery to a room of your choice, unpacking/unwrapping of your item, removal of packing materials, and some light assembly for furniture.

Those living in or near Los Angeles will qualify for Local Delivery rates. We will contact you to arrange delivery once your order completes production. Will Call is also available at: 2901 Saco Street, Vernon, CA 90058 — Monday–Friday (excluding holidays), 7:00 AM–1:30 PM.

All orders ship with a signature requirement. If your order ships via FedEx, you may opt out of the signature requirement at the time of order placement. The signature requirement cannot be waived after your order has shipped. Modernica is not liable for damage or loss in transit once the requirement has been waived. The signature requirement cannot be waived for freight shipments or local deliveries.

Customers are responsible for inspecting items at the time of delivery. Damage should be noted with the shipper at delivery and reported to Modernica immediately. Modernica's return and replacement policies are void if damage is not reported within 5 days of receipt.

International Shipping

modernica.pro currently only ships international orders to Canada for Fiberglass Chairs and Bases. All orders shipped to Canada are processed via FedEx and do not include the cost of any duties and taxes (VAT charges). For refunds or exchanges, the customer is responsible for all return transit costs unless the product is defective, which will be handled on a case-by-case basis.

Please contact our showroom staff for further assistance with international orders and shipping quotes: lashowroom@modernica.pro or 323-933-0383. The showroom is open Monday–Friday, 10AM–6PM and Saturday, 11AM–6PM (Pacific Standard Time). We cannot process or ship international orders through modernica.pro at this time.